Ites, BPO, KPO, LPO, Customer Service

GENPACT

  • START DATE
    Immediately
  • SALARY
    As Per Skills
  • Exp.: Fresher
  • Vacancy: 10 Person
Handling inbound customer services queries for a UK credit cards business ensuring that the following responsibilities are undertaken: Dealing with back to back customer queries with 100% first time resolution being provided to them Documenting all relevant information while talking to the customer & wrapping up the calls in a stipulated timeframe Ensuring 100% customer centricity is delivered on every call Meeting the process CTQs on a daily/weekly/monthly basis
Posted: Sep 30, 2013

About GENPACT

GENPACT http://www.genpact.com Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com

Location: ,

Exp.: Fresher

Min. Education: Intermediate

Key responsibilities:

Contact Person Neha
Contact 9953445555
Email Notgiven@not.avlbl
Venue Telephonic Interview
 
 

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